user_removed
Well-Known Member
I thought id put this up to help anyone who is thinking of using this site, its going to be a long one.
Im not embarrassed to say, we have gone quiet, we really pushed the rendering side of things this year and think may have neglected the plastering side of things, we have took a couple of jobs on for rendering but they won't start until spring, we are averaging 2 or 3 days a week at the minute.
Money wise things are ok, but I'm bored shitless and the labourer has 3 kids so i want to keep work ticking over so he's ok over xmas.
I decided to try MyBuilder as it has good customer reviews and seemed low risk, i was tempted to try checkatrade but couldn't risk £600+vat.
So i joined on Friday last week.
I had to fill a questionnaire out about plastering which was 4/5 questions about scrim and PVA, not hard really.
I have set up a nice profile, plenty of pictures and info, explained everything we do and what qualifications and accreditation we carry, the other business, to be honest look a bit slap dash and in my opinion haven't used the profile to the best of its use. I saw this as a gap in the market.
Profile set up i needed a couple of reviews so asked a couple of former customers to put them there instead of where we usually ask them to put them, you have to put the customers phone number which I'm not really happy about but did anyway to get it pushed through, they came through ok.
Secondly, the liability insurance, iv sent it through about 6 times with declined every time, i even sent the invoice from when i paid, still declined.
Thirdly, they have emailed me again tonight, wanting me to email them a copy of my driving license and another photo ID to put on my profile, which i am not doing, they say for security reasons.
I started getting jobs thrown at me almost instantly via email, quite a lot actually, i was surprised. its now at about 3/4 a day.
*you get an email saying mr smith wants a bedroom plastering click here to view
*you click it, then you can express your interest, with a price shown at the side ranging from £3+vat to £25.00+vat you can also at this point send a little message to the customer but no websites or contact details allowed.
*after you express an interest, the customer then chooses which few he like the look of, if your selected your charged for the info my builder then send you, a phone number & email
The jobs range from plastering a small hole to skimming a few rooms or more and i saw a rendering job
So tonight, after iv shown interest in a few jobs, i get "shortlisted" and some details sent to me the job is a kitchen to skim and about 2 villages away, its just cost me £3.60 inc VAT
I get the details and message the customer, telling him we are close and have a day this week free and we are available to quote, no reply..... so costing me £3.60 i thought id ring him, why not? to which he explains to me that he's already given the job away to a decorator (a handyman) i asked straight out, has he given you a price over the phone, he replies "yes".
So i say to the customer, "look I'm 2 mins down the road, i can pop up and get you a proper price together' he agrees.
The job was a mess, customers own poor boarding and rubbish all over place, i priced sensibly at £165.00 to cover me and lab for day, these customers are not interested in written quotes, they want a price there and then, he then told me the decorator had priced £120.00 labour only. make of that what you will.
Seems a lot of messing about with emails etc etc to chuck yourself in the mix with handymen and odd-jobbers who price over the phone, its something i can't and won't do, to me its unprofessional and I'm scared of losing out or dropping a bollock.
So far, i haven't been overly impressed, it is very, very in the favour of the customer and is not set up in anyway to protect a tradesmens time or money, it seems a fight to the bottom, i try and run things correctly, i have a lad on books and we both pay our taxes and our insurance is right we can't compete at this level.
I will keep it going until next Monday as to give it a proper week and let people know what type of customers, jobs and competition i come across.
Thanks lads, Mac
Im not embarrassed to say, we have gone quiet, we really pushed the rendering side of things this year and think may have neglected the plastering side of things, we have took a couple of jobs on for rendering but they won't start until spring, we are averaging 2 or 3 days a week at the minute.
Money wise things are ok, but I'm bored shitless and the labourer has 3 kids so i want to keep work ticking over so he's ok over xmas.
I decided to try MyBuilder as it has good customer reviews and seemed low risk, i was tempted to try checkatrade but couldn't risk £600+vat.
So i joined on Friday last week.
I had to fill a questionnaire out about plastering which was 4/5 questions about scrim and PVA, not hard really.
I have set up a nice profile, plenty of pictures and info, explained everything we do and what qualifications and accreditation we carry, the other business, to be honest look a bit slap dash and in my opinion haven't used the profile to the best of its use. I saw this as a gap in the market.
Profile set up i needed a couple of reviews so asked a couple of former customers to put them there instead of where we usually ask them to put them, you have to put the customers phone number which I'm not really happy about but did anyway to get it pushed through, they came through ok.
Secondly, the liability insurance, iv sent it through about 6 times with declined every time, i even sent the invoice from when i paid, still declined.
Thirdly, they have emailed me again tonight, wanting me to email them a copy of my driving license and another photo ID to put on my profile, which i am not doing, they say for security reasons.
I started getting jobs thrown at me almost instantly via email, quite a lot actually, i was surprised. its now at about 3/4 a day.
*you get an email saying mr smith wants a bedroom plastering click here to view
*you click it, then you can express your interest, with a price shown at the side ranging from £3+vat to £25.00+vat you can also at this point send a little message to the customer but no websites or contact details allowed.
*after you express an interest, the customer then chooses which few he like the look of, if your selected your charged for the info my builder then send you, a phone number & email
The jobs range from plastering a small hole to skimming a few rooms or more and i saw a rendering job
So tonight, after iv shown interest in a few jobs, i get "shortlisted" and some details sent to me the job is a kitchen to skim and about 2 villages away, its just cost me £3.60 inc VAT
I get the details and message the customer, telling him we are close and have a day this week free and we are available to quote, no reply..... so costing me £3.60 i thought id ring him, why not? to which he explains to me that he's already given the job away to a decorator (a handyman) i asked straight out, has he given you a price over the phone, he replies "yes".
So i say to the customer, "look I'm 2 mins down the road, i can pop up and get you a proper price together' he agrees.
The job was a mess, customers own poor boarding and rubbish all over place, i priced sensibly at £165.00 to cover me and lab for day, these customers are not interested in written quotes, they want a price there and then, he then told me the decorator had priced £120.00 labour only. make of that what you will.
Seems a lot of messing about with emails etc etc to chuck yourself in the mix with handymen and odd-jobbers who price over the phone, its something i can't and won't do, to me its unprofessional and I'm scared of losing out or dropping a bollock.
So far, i haven't been overly impressed, it is very, very in the favour of the customer and is not set up in anyway to protect a tradesmens time or money, it seems a fight to the bottom, i try and run things correctly, i have a lad on books and we both pay our taxes and our insurance is right we can't compete at this level.
I will keep it going until next Monday as to give it a proper week and let people know what type of customers, jobs and competition i come across.
Thanks lads, Mac