user_removed
Well-Known Member
Had a job this week doing a staircase rip out and redo.
My labourer stapled sheets to carpet and triggered the alarm, customer put code in to stop it and it wouldnt stop, anyway he immediately got the blame for stapling through cable.
We couldn't find the damage in cable, alarm still sounding, I turned the independent fuse off for it and flicked it back on, alarm stopped, sorted.
Customer then tells me that we have to pay to have it fixed, i think she was hoping id knock it off the bill but i was adamant it wasn't out fault, she was sure as hell it was us.
so today, i had the alarm engineer out, free diagnosis and a quote to fix it, turns out we didn't break anything, my lab just disturbed it and set it off, reason it wouldn't stop was because the battery in the internal unit was flat as fook so it wouldn't turn off, also the magnets on front door, 1 is missing so the alarm thinks the front door is constantly open, another reason it wouldn't stop.
The lying git also told me they had been using the alarm for ages with no problems and when alarm engineer tells me they couldn't have set it at all as it won't set, due to the flat battery and the missing magnet.
£80.00 i could have been stung for there, unfortunately i had to tell this to the customer via text but would have loved to tell her to her face.
My labourer stapled sheets to carpet and triggered the alarm, customer put code in to stop it and it wouldnt stop, anyway he immediately got the blame for stapling through cable.
We couldn't find the damage in cable, alarm still sounding, I turned the independent fuse off for it and flicked it back on, alarm stopped, sorted.
Customer then tells me that we have to pay to have it fixed, i think she was hoping id knock it off the bill but i was adamant it wasn't out fault, she was sure as hell it was us.
so today, i had the alarm engineer out, free diagnosis and a quote to fix it, turns out we didn't break anything, my lab just disturbed it and set it off, reason it wouldn't stop was because the battery in the internal unit was flat as fook so it wouldn't turn off, also the magnets on front door, 1 is missing so the alarm thinks the front door is constantly open, another reason it wouldn't stop.
The lying git also told me they had been using the alarm for ages with no problems and when alarm engineer tells me they couldn't have set it at all as it won't set, due to the flat battery and the missing magnet.
£80.00 i could have been stung for there, unfortunately i had to tell this to the customer via text but would have loved to tell her to her face.