Well when you put it like that.......
The two lads who turned up did not inspire confidence. Before I let them do anything I wanted to get the one who did the work to see the issues so we are on the same page and they know where I stand and what I expect.
I suspect that it will be the other owner of the company redoing the job.
jesus christ pal,
if they can't do the job right first time they can't do the job at all.
float & set is a pretty straight forward job....IF you know what you are doing and these chancers clearly don't have a clue. Trust me it's not a hard job for a competent spread.
why let these cowboys back into your home to fk it up again?
best thing you can do is to get your money back and get someone in who can actually do the job.
do some research ask around friends and family see if you can get a good one word of mouth avoid these rip off trade sites they're open to abuse as you have now clearly found out.
if you can't get one recommended to you word of mouth and are left with no choice but to look to the internet, perhaps have a look in your area for a buy with confidence scheme where trades are personally vetted by Trading Standards.
take my advice pal get your money back and fk these chancers right off.