Obviously not on the one pull out. f**k sake if I buy a s**t product of any kind id send it back. I didnt ask for a refund I stated who I bought it off and had proof, id heard before they werent made to a high standard and have tweeked the problems surprised Rhino not been in touch? He's doing an event all this weekend but if your prepared to send the damaged one back? (Nothing against you but there are some who take the piss)
I know Rhino would do his best to sort it for you. Top lad is Rhino