customer phoned me today wanting a quote for a bedroom to be skimmed out , job was about 30 miles away , so i was gonna drive down straight from work , but i thought coz the drive is quite long ill test the water first with a quick text :RpS_wink: so i gave her a little text just explaining the minimum the job would cost ( labour only ) why it was that price ( fuel , covering up existing furniture carpets etc ) and that the job could cost a little more depending on the size of the bedroom , when lo and behold she txt back saying she'd had a think about things and has decided not to bother:rolleyes) lol i couldn't help but smile , saved myself a couple of hours drive and petrol money with one txt lol:RpS_thumbup: