Hi I'm Suzanne Luppa from Mold in North Wales. I have had a contractor in to do some plasterwork and the standard of workmanship is appalling. How do I get this sorted to my satisfaction? The contractor's name is Frank. That is all I know. His mobile number just now rings out. But I know he was an affiliate of this forum because he had a sticker on his fender. Can you please check your records if I provide the number?