Hi everyone, this is my first post so hoping for some advice please.
I recently had a plasterer render the front of my house using Weber. I had asked him to hack off the old sand/cement render which had been painted, but he said it didn’t need to because it was not loose.
He put beading around the edges and painted some bonding agent on the area first and later a base coat (Weber rend aid) I believe.
He then used 6 out of the 10 bags of Weber I had paid for and kept the 4 bags which I’m annoyed at.
I noticed on my CCTV he then used a wet sponge to try and smooth the whole area which has caused running of the cream colour.
As the days have gone on the whole area looks patchy and run areas. My pictures don’t show actually how bad it looks due to the light when they were taken, but neighbours have commented how bad it looks which is more embarrassing.
I contacted him a week after the job was done and he came back to have a look and his words were, ‘OMG it looks awful and he will sort it’. Over a month has now gone by and I keep being fobbed off and he has no intention clearly of coming back.
I have sought legal advice and advised to formally write to him informing him of my grievance and my rights under the Consumer Rights Act 2015.
Has anybody else had a similar issue and how did you resolve the issue with someone that clearly takes your money and does a poor job. He used only a Plasterer’s trowel to apply and used nothing to ensure it was level.
Thanking you in advance. Regards
I recently had a plasterer render the front of my house using Weber. I had asked him to hack off the old sand/cement render which had been painted, but he said it didn’t need to because it was not loose.
He put beading around the edges and painted some bonding agent on the area first and later a base coat (Weber rend aid) I believe.
He then used 6 out of the 10 bags of Weber I had paid for and kept the 4 bags which I’m annoyed at.
I noticed on my CCTV he then used a wet sponge to try and smooth the whole area which has caused running of the cream colour.
As the days have gone on the whole area looks patchy and run areas. My pictures don’t show actually how bad it looks due to the light when they were taken, but neighbours have commented how bad it looks which is more embarrassing.
I contacted him a week after the job was done and he came back to have a look and his words were, ‘OMG it looks awful and he will sort it’. Over a month has now gone by and I keep being fobbed off and he has no intention clearly of coming back.
I have sought legal advice and advised to formally write to him informing him of my grievance and my rights under the Consumer Rights Act 2015.
Has anybody else had a similar issue and how did you resolve the issue with someone that clearly takes your money and does a poor job. He used only a Plasterer’s trowel to apply and used nothing to ensure it was level.
Thanking you in advance. Regards
