other trowels came today (70mm) cheap sh1t but they fit in the plazi sleeve. will see how this plazi goes if sh1te skip on site
I'm sorry you've been unhappy with the service you've received from us. Just to clarify the midget trowel is still 80mm, the plazzy holder which doubles as a midget trowel is 70mm, sorry if it's a little confusing. The 70mm trowel is produced in the same factory in Germany from the same high quality stainless steel and should be the same as our standard midget trowel. You may have our premium midget trowel which is produced from chrome stainless steel and has a different handle. We now have in stock a premium plazzy holder midget trowel to suit.
With regards to our delivery charges it's difficult for us to provide a service for such a wide range of goods to the whole of UK mainland on a next day delivery service, as such our carriage is quite expensive. The only way around it is if you're getting something small to send it via Royal Mail. Alternatively, we do have distributors and merchants across the country and so you may be able to find someone local to save paying delivery charges at all - although none stock our full range.
Please let me know on here if anyone you speak to is unhelpful and if possible get the name of the person you dealt with, as this is not the image we want and I can only apologise if you have had anything but excellent customer service from us in the past.
All the best,