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Hello, we're sorry for the lack of response on this post, we haven't been able to monitor the forum as much as we usually would due to some long term sickness within the team. However, we are and have been delivering as normal so please discuss with your local merchant. If this problem has...

Hi Ian, have you tried Thistle Universal OneCoat? @The Apprentice has become a convert in recent months, maybe have a chat with him about it!

You can find out the latest information on product availability here: https://www.british-gypsum.com/about-us/product-availability

It shouldn't but you can also mute it and dip in and out of it when you want to!

You can join our British Gypsum Community WhatsApp Group to get quick answers to questions and queries and network with other plasterers around the UK. To join, just click this link.

I think Gary means @saint-gobain.com!

@The Apprentice can you help Ray at all? Ray, if you have any queries, please feel free to contact thistleplaster@saint-gobain.com, we'd be happy to help.

Thanks for the feedback, we will ensure it's reported back to the quality team so the boards can be improved!

Thanks for the feedback, this is really helpful. We'll ensure it gets fed back to the product and quality team so they can improve quality and consistency.

What are the reasons you think they're bad? If we know the reasons, we can feed it back to the quality team. Thanks

It'd be good to understand why you don't like them, what's wrong with them specifically?

CRASH exists to deliver meaningful social impact to communities across the UK by helping homelessness charities and hospices with vital construction projects. More info about CRASH charity - https://www.crash.org.uk/about-us/ Donate £5 to CRASH...

Hello - it would be great to get some more feedback on British Gypsum boards from you, we can feed it back to the product and quality teams. Thanks

Only 8 days to go! Register and join Chris Frediani, Fix Radio and special guests on The Plastering Show Live from 6:30 pm on Tuesday 30th March for your chance to win a DeWalt cordless mixer, ThistlePro PureFinish and more! >>> Click here to register <<<

4th February 2021 is #TimeToTalk Day 2021, it comes at a time where it is even more important that we stay connected and keep in touch with one another. If you need support, there are a list of places where you can find help on the Time to Talk website here http://bit.ly/3pPmFQf Make sure to...

If you have a question on a particular issue, product or job, you can arrange a 15 minute virtual drop-in session with a British Gypsum support manager, reply to this thread to request a session.

Morning, All of our plasterboard and plaster plants are consistently operating at over 80% capability. We have further increased our despatches, which are now at more than 350 trade loads per day, being delivered to our usual merchant, distributor and DIY stockist customers. We are truly...

This week, we have been able to scale up production rapidly. For plasterboard, we are up to approximately 80% of our pre-pandemic capacity. For plaster, we are already at 80% of our pre-pandemic capacity and have been able to significantly increase the volumes being allocated to your usual...

If you’re keen to know what we’re doing to support plasterers and tradesmen get back to business – then it’s worth listening to our MD Matt Pullen talk to Fix Radio presenter Clive Holland on yesterday’s show. To listen, just click here https://bit.ly/3e7pZQF

Hi there, please find a below our latest announcement and a link for more information: We have now successfully implemented new Safe Operating Procedures enabling the successful re-start of our mining, manufacturing and logistics across the UK. We are now rapidly scaling up our operations...

Thank you to everyone who posted questions for the team at British Gypsum. There have been many questions relating to the availability of plaster and plasterboard from British Gypsum. To help, we have assembled them in a new frequently asked questions page on our website, visit...

Afternoon all, we are still receiving questions from you this afternoon and want to deal with them all as fully as we can. We will post the responses on Monday. We really appreciate your patience.

Hi @mick296 people have been posting their questions, this was the preferred option! So we're just gathering the responses and drafting a reply (as I type this...) We will post this up today. This isn't a one-off - we're happy to keep taking questions. If there is a strong desire for a...

Morning @Nath80 there was a strong lean towards people posting questions, so we're just in the process of responding and will post them up today. Cheers

Hi - we've had 7 responses all favouring pre-posted questions in response to the invite for a Q&A session with us this week. As @zombie points out they really big question is - when will stock be available? Can you please drop a note on this thread with any other questions you've got? Thanks

Can you provide a playlist - @The Apprentice is a right clubber........

We hope so. We want to be open and upfront with you, but only want to give you the facts as they evolve....

Hi - join our Q&A next Friday and we can answer all your questions.

Hi - understandably you've all got lots of questions and right now we are limited to what we can tell you other than our own production starts next week. But by this time next week we should have lots more useful information to share with you. So how about we host a Q&A next Friday, giving you...

Hey @church our production starts again on Monday.

Hi @Cockney1 we are here, we are watching, as soon as we can tell you more, we will....

Morning. We know this is frustrating. We don't want to give you information about what our merchant/retail customers are doing if it's not accurate. From Monday we are making all materials again and doing our bit to try and minimise the impact on your work. As soon as we can tell you more...

At 5pm we will be posting an update on our website.

Hi, we say to get the benefit of the indoor air improvement, the minimum area that it should be used on (based on our tests) is the area of a ceiling. We'll make sure the company that is calling gets their facts correct.

Hi, the following branches have taken stock recently, so should have some in stock: Wickes Worksop, Selco Nottingham, Buildbase Sutton-in-Ashfield, TP Chesterfield

Hi All, if you have trouble finding it, let us know where you are and we'll let you know the closest stockist

Hi, if you have any of the bag left, save it and send us your details so that we can come and collect it.

You're very welcome!

Can we come out and see you so you can show us this first hand?

If you have a specific problem and are happy to discuss this with us, please send us a DM with your contact details and a brief description of the problem you are experiencing. We will then ensure that the relevant team is in touch to help you.

Hi Danny, since the beginning of 2019 we have been experiencing exceptionally high levels of demand for our plasterboards; levels which have far exceeded the rate of market growth. Unfortunately, this has also had a knock-on effect on the supply of plaster due to the way orders are put together...

We do hear the comments that are made and in order to pinpoint the problem we do rely on plasterers coming back to us with a picture of the batch code and contact details so that we can follow up any issues. Without this information, especially on fast moving products such as MultiFinish, where...

@Danny @TheApprentice are correct. We do not put anything recycled into our plasters

Hello, our products are not available to purchase in Italy, however you can contact our sister company, Gyptoc. Their website is https://www.gyproc.it/products/intonaci Thanks, the BG team.

Hi Burt, we would like to help to resolve the problems you're having. If the product is not performing as it should, we need as much information as possible in order to investigate and try to resolve it. Can you please send us a private message with your contact details or email the information...

Thanks for the suggestion @djfleming. This could actually work quite well. If the product is not performing as it should, we need as much information as possible in order to investigate and try to resolve it. If you wish to post photos including the side of the bag with the batch details, also...

Thanks for your time. We'll look to do another Q&A again soon. If you have any more questions, email them to thistleplaster@saint-gobain.com and we will get back to you.

First things first, to be absolutely clear, we recycle plasterboards and are very commited to this. We do not put any recycled product into plasters. That is what we stated. The variations we are talking about, is the mined Gypsum. The variations should not effect the acceptable finish. We...

So you now make more different types of finish plaster than ever before, but refuse to make the core products truly suitable for use, dedicated plasters for different backgrounds, just like years ago. Are you familiar with the saying 'if it isn't broken don't try to fix it'? Well this is exactly...

Plasterers usually develop their preferred trowel through training and experience. Our products are designed to be used with many different tools and therefore we wouldn't be able to state a specific tool for use.