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There are. But I'm not sure what could be said from the side of the guy who did the tiling that would make any difference, especially seeing as the guy in charge of the whole job has agreed that he didn't do an acceptable job on the tiling and is paying out of his own pocket for new tiles and...

As I expected, I got home last night to find that they'd started taking the tiles off, the plasterboard underneath had started coming off with it, and they'd given up. I'd guess this is the point where I spoke to them and they tried to convince me that the end result would be much better if they...

Absolutely - I'm pretty certain that they were only wanting to do that because they didn't want to spend the time taking off the tiles that had been done badly, and also because they'd fixed those tiles straight onto plasterboard, they were worried that the plasterboard would come off with the...

Spunky - haha, thanks! I don't want to seem like I'm being unreasonable, I think I just hadn't made it clear that the same guy had been responsible for making sure the wall was ready to tile, and then tiling it. Today's update - nothing happened over the weekend in the bathroom, but the new guy...

Just to clarify - I hired one guy to be in charge of the work (he is self-employed and mainly does plumbing & fitting cupboards etc), and part of his role is to get people in to do any jobs he can't. The guy who did the tiling is not just someone who came in for one day, tiled a wall that...

Spunky - the quote I was given was for removing the old tiles, making sure the wall was suitable for retiling, and then retiling it. As the plaster came down with the old tiles, they added on the cost of plasterboarding over the lats, so I'd have expected them to make sure they did this so that...

I definitely want to make sure I'm not being unreasonable in what I expect from them - I can absolutely understand that some customers will expect miracles, and it must be awful to have worked hard on something and then have the customer act like you've done a rubbish job on it. I've always been...

Oh dear - I was hoping everyone was going to tell me that it all sounds fine and to stop worrying! I'm supposed to be paying these guys over £3k for the total amount of work they're meant to be doing on my house (I had a number of quotes and they were all around this amount) and there are a few...

I'm having some work done on my house and I'm worried that the guys doing it aren't doing a great job, but I'm not an expert at these things and any time I query anything they have a very ready excuse/explanation which could be fair enough but could also be total rubbish! I'm hoping someone on...