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  1. BritishGypsum

    Multi???

    Morning, All of our plasterboard and plaster plants are consistently operating at over 80% capability. We have further increased our despatches, which are now at more than 350 trade loads per day, being delivered to our usual merchant, distributor and DIY stockist customers. We are truly...
  2. BritishGypsum

    British Gypsum COVID-19 update - 22 May 2020

    This week, we have been able to scale up production rapidly. For plasterboard, we are up to approximately 80% of our pre-pandemic capacity. For plaster, we are already at 80% of our pre-pandemic capacity and have been able to significantly increase the volumes being allocated to your usual...
  3. BritishGypsum

    BRITISH GYPSUM MD TALKS TO FIX RADIO – LISTEN HERE

    If you’re keen to know what we’re doing to support plasterers and tradesmen get back to business – then it’s worth listening to our MD Matt Pullen talk to Fix Radio presenter Clive Holland on yesterday’s show. To listen, just click here https://bit.ly/3e7pZQF
  4. BritishGypsum

    COVID-19 UPDATE FROM BRITISH GYPSUM

    Hi there, please find a below our latest announcement and a link for more information: We have now successfully implemented new Safe Operating Procedures enabling the successful re-start of our mining, manufacturing and logistics across the UK. We are now rapidly scaling up our operations...
  5. BritishGypsum

    British Gypsum response to questions posted on the Forum

    Thank you to everyone who posted questions for the team at British Gypsum. There have been many questions relating to the availability of plaster and plasterboard from British Gypsum. To help, we have assembled them in a new frequently asked questions page on our website, visit...
  6. BritishGypsum

    ***UPDATE - BRITISH GYPSUM Q&A***

    Afternoon all, we are still receiving questions from you this afternoon and want to deal with them all as fully as we can. We will post the responses on Monday. We really appreciate your patience.
  7. BritishGypsum

    ***Q&A this Friday with British Gypsum***

    Hi @mick296 people have been posting their questions, this was the preferred option! So we're just gathering the responses and drafting a reply (as I type this...) We will post this up today. This isn't a one-off - we're happy to keep taking questions. If there is a strong desire for a...
  8. BritishGypsum

    ***Q&A this Friday with British Gypsum***

    Morning @Nath80 there was a strong lean towards people posting questions, so we're just in the process of responding and will post them up today. Cheers
  9. BritishGypsum

    ***Q&A this Friday with British Gypsum***

    Hi - we've had 7 responses all favouring pre-posted questions in response to the invite for a Q&A session with us this week. As @zombie points out they really big question is - when will stock be available? Can you please drop a note on this thread with any other questions you've got? Thanks
  10. BritishGypsum

    Live Q&A with British Gypsum, Friday 1 May

    Can you provide a playlist - @The Apprentice is a right clubber........
  11. BritishGypsum

    Live Q&A with British Gypsum, Friday 1 May

    We hope so. We want to be open and upfront with you, but only want to give you the facts as they evolve....
  12. BritishGypsum

    @British Gypsum!!!

    Hi - join our Q&A next Friday and we can answer all your questions.
  13. BritishGypsum

    Live Q&A with British Gypsum, Friday 1 May

    Hi - understandably you've all got lots of questions and right now we are limited to what we can tell you other than our own production starts next week. But by this time next week we should have lots more useful information to share with you. So how about we host a Q&A next Friday, giving you...
  14. BritishGypsum

    @British Gypsum!!!

    Hey @church our production starts again on Monday.
  15. BritishGypsum

    @British Gypsum!!!

    Hi @Cockney1 we are here, we are watching, as soon as we can tell you more, we will....
  16. BritishGypsum

    @British Gypsum!!!

    Morning. We know this is frustrating. We don't want to give you information about what our merchant/retail customers are doing if it's not accurate. From Monday we are making all materials again and doing our bit to try and minimise the impact on your work. As soon as we can tell you more...
  17. BritishGypsum

    British gypsum to shut

    At 5pm we will be posting an update on our website.
  18. BritishGypsum

    Interesting BG conversation

    Hi, we say to get the benefit of the indoor air improvement, the minimum area that it should be used on (based on our tests) is the area of a ceiling. We'll make sure the company that is calling gets their facts correct.
  19. BritishGypsum

    Bonding 60

    Hi, the following branches have taken stock recently, so should have some in stock: Wickes Worksop, Selco Nottingham, Buildbase Sutton-in-Ashfield, TP Chesterfield
  20. BritishGypsum

    Bonding 60

    Hi All, if you have trouble finding it, let us know where you are and we'll let you know the closest stockist
  21. BritishGypsum

    multi finish

    Hi, if you have any of the bag left, save it and send us your details so that we can come and collect it.
  22. BritishGypsum

    Whats in the parcel lurpak

    You're very welcome!
  23. BritishGypsum

    Plaster shortage

    Can we come out and see you so you can show us this first hand?
  24. BritishGypsum

    Plaster shortage

    If you have a specific problem and are happy to discuss this with us, please send us a DM with your contact details and a brief description of the problem you are experiencing. We will then ensure that the relevant team is in touch to help you.
  25. BritishGypsum

    Plaster shortage

    Hi Danny, since the beginning of 2019 we have been experiencing exceptionally high levels of demand for our plasterboards; levels which have far exceeded the rate of market growth. Unfortunately, this has also had a knock-on effect on the supply of plaster due to the way orders are put together...
  26. BritishGypsum

    HOW MUCH?????

    We do hear the comments that are made and in order to pinpoint the problem we do rely on plasterers coming back to us with a picture of the batch code and contact details so that we can follow up any issues. Without this information, especially on fast moving products such as MultiFinish, where...
  27. BritishGypsum

    HOW MUCH?????

    @Danny @TheApprentice are correct. We do not put anything recycled into our plasters
  28. BritishGypsum

    Plastering in Italy

    Hello, our products are not available to purchase in Italy, however you can contact our sister company, Gyptoc. Their website is https://www.gyproc.it/products/intonaci Thanks, the BG team.
  29. BritishGypsum

    s**t gear again

    Hi Burt, we would like to help to resolve the problems you're having. If the product is not performing as it should, we need as much information as possible in order to investigate and try to resolve it. Can you please send us a private message with your contact details or email the information...
  30. BritishGypsum

    s**t gear again

    Thanks for the suggestion @djfleming. This could actually work quite well. If the product is not performing as it should, we need as much information as possible in order to investigate and try to resolve it. If you wish to post photos including the side of the bag with the batch details, also...
  31. BritishGypsum

    Thistle Plasters Q&A

    Thanks for your time. We'll look to do another Q&A again soon. If you have any more questions, email them to thistleplaster@saint-gobain.com and we will get back to you.
  32. BritishGypsum

    Thistle Plasters Q&A

    First things first, to be absolutely clear, we recycle plasterboards and are very commited to this. We do not put any recycled product into plasters. That is what we stated. The variations we are talking about, is the mined Gypsum. The variations should not effect the acceptable finish. We...
  33. BritishGypsum

    Thistle Plasters Q&A

    So you now make more different types of finish plaster than ever before, but refuse to make the core products truly suitable for use, dedicated plasters for different backgrounds, just like years ago. Are you familiar with the saying 'if it isn't broken don't try to fix it'? Well this is exactly...
  34. BritishGypsum

    Thistle Plasters Q&A

    Plasterers usually develop their preferred trowel through training and experience. Our products are designed to be used with many different tools and therefore we wouldn't be able to state a specific tool for use.
  35. BritishGypsum

    Thistle Plasters Q&A

    The premium plasters are made differently, but all of our plasters go through a similar process of manufacture.
  36. BritishGypsum

    Thistle Plasters Q&A

    I think the relationship with us could be better. Listen to what we think needs improvement and what products we would like to have. @Donzo Great, we're here to listen. We have 3 Plaster Demonstrators, who are here to listen to you, and understand what products would be beneficial to you. It...
  37. BritishGypsum

    Thistle Plasters Q&A

    We haven't had any more complaints than normal, but we have heard and seen some on social media, which is why we are doing this Q&A and why we are asking for you to send us your samples, so we can investigate.
  38. BritishGypsum

    Thistle Plasters Q&A

    Unfortunately we don’t get to test as many bad batches as you would think, as we don’t get many back to test. Without our investigation, we can't conclude what could be at fault. If you do get a bad batch, we need you take a picture of the side of the bag, save the bag and a sample of product...
  39. BritishGypsum

    Thistle Plasters Q&A

    my son and myself work together, what we have noticed using multi. is the changing of trowels . At one time I was finishing with a refina flex with my son finishing with a marshalltown stainless. if I had used the refina on an area the plaster would tear if he came over with his trowel. We now...
  40. BritishGypsum

    Thistle Plasters Q&A

    No. The variations we're talking about are due to the natural variations in rocks that we mine. Anything seasonal would happen in the conditions that you're applying product.
  41. BritishGypsum

    Thistle Plasters Q&A

    What is it about pure finish that makes it that much dearer? More gypsum less crap? @Olican @JessThePlasterer PureFinish contains special ingredients that remove harmful formaldehyde from the atmosphere, making the air cleaner in the rooms that it is used in. If you want to know more email us...
  42. BritishGypsum

    Thistle Plasters Q&A

    For the real people with real questions and concerns why doesn’t BG set up a day at their plant rather than posting questions and feel nothing has been done. @Dansouthcoast84 We do organise days on site for plasterers to see the mines and plant in action. We have done 2 tours with TPF in the...
  43. BritishGypsum

    Thistle Plasters Q&A

    Yes. We test MultiFinish (and all plasters) on many different backgrounds and because of the tests that we do we are able to state which backgrounds are right for each plaster. We have plasterers who prefer BoardFinish over Multi and we have plasterers who prefer Multi over BoardFinish. In...
  44. BritishGypsum

    Thistle Plasters Q&A

    @Olican & @JessThePlasterer asked a similar question: Why have BG boards become so fragile? What you may be noticing is a change to natural rock, away from synthetic rock and the characteristics are different. It shouldn't give you difficulties but it will feel different to boards in the past...
  45. BritishGypsum

    Thistle Plasters Q&A

    It shouldn't do, but there are always variations in the Gypsum and sometimes it will, because it is a natural product. If you do get some that you're not happy with, email thistleplaster@saint-gobain.com
  46. BritishGypsum

    Thistle Plasters Q&A

    @Olican @JessThePlasterer Can you provide everybody with pure finish in the standard merchants and wickes etc so we have the choice? We’re working with the merchants to get more stocking positions around the country. Our stumbling block is that when we put it into merchants the pallet doesn’t...
  47. BritishGypsum

    Thistle Plasters Q&A

    @Olican @JessThePlasterer Do you recycle the gear and if so how much of it? No. We do not use any recycled product in our plaster.
  48. BritishGypsum

    Thistle Plasters Q&A

    @Olican @JessThePlasterer In response to your question about the reasons for good and bad batches, Gypsum as you know, is a natural product, a sedimentary rock which although we do mix it together very well, changes slightly. For example the mine at Barrow covers an area close to 9 sq. miles...
  49. BritishGypsum

    Thistle Plasters Q&A

    Hi, we're getting ready for the Q&A session. If you have any questions please let us know. We will be replying to the questions you have posted already in a minute or two.
  50. BritishGypsum

    Let's Talk

    Hi @Arti, thanks for sharing the link to the Facebook Q&A. Just a reminder that we are also still planning a Q&A on here tomorrow evening from 5pm to 6pm. We have gathered many of the questions which have been asked on the forum recently and will address them. If anyone else has any other...
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